Terms of service

VORA — TERMS OF SERVICE

Last Updated: July 2026 Brand: VORA | Beauty · Fashion · Cosmetics · Lifestyle Contact: vora.official.884@gmail.com | +91 9382589849

OVERVIEW

Welcome to VORA. By visiting or shopping on our website, you agree to the following Terms of Service. Please read them carefully. If you do not agree, kindly do not use our Services.

1. ELIGIBILITY & ACCOUNT

You must be 18 years or older (or the age of majority in your region) to use our Services.
You are responsible for keeping your account credentials secure.
You may not share, transfer, or sell your account to anyone else.
All information you provide must be accurate, complete, and up to date.

2. OUR PRODUCTS

VORA sells a wide range of products including women's and men's beauty products, skincare, cosmetics, fashion accessories, and general lifestyle items.

Product colors and appearance may vary slightly on different screens and devices.
We do not guarantee that products will look exactly as shown on your screen.
Product descriptions, availability, and prices can change at any time without notice.
We reserve the right to discontinue any product or limit quantities at our discretion.
For beauty and cosmetics products, please review ingredient lists carefully if you have known skin sensitivities or allergies.

3. ORDERS

Placing an order means you are making an offer to buy — it is not a confirmed purchase yet.
Your order is only accepted once we send you an order confirmation.
We reserve the right to cancel or refuse any order at our discretion.
Once an order is accepted and processed, cancellations may not be possible.
We will notify you via email or phone if your order is cancelled or modified.
All purchases are for personal/household use only — not for commercial resale.

4. PRICING & PAYMENT

Prices can change at any time without prior notice.
The price you pay is the price shown at the time of placing your order.
Prices do not include taxes, shipping fees, or customs charges unless stated.
You must provide accurate and valid payment information.
We accept payment via the methods shown at checkout.

5. SHIPPING & DELIVERY

All delivery timelines are estimates — they are not guaranteed.
We are not responsible for delays caused by courier companies, customs, or events beyond our control.
Once your order is handed to the courier, the risk of loss or damage passes to you.
You will receive a tracking number once your order is shipped.

6. RETURNS & REFUNDS

All returns and refunds are handled as per our Refund Policy [insert link]. Please review it before placing your order.

7. INTELLECTUAL PROPERTY

All content on VORA's website — including our logo, brand name, product images, text, and designs — belongs to VORA.
You may not copy, reproduce, distribute, or use our content for any commercial purpose without our written permission.
"VORA" is our registered brand name and trademark. Unauthorized use is strictly prohibited.

8. PRIVACY

We respect your privacy. All personal information collected through our website is handled as per our Privacy Policy [insert link]. By using our Services, you agree to this policy.

Your data may be processed by Shopify (our store platform) and trusted third-party service providers to deliver our Services.

9. PROHIBITED ACTIVITIES

You must not:

Use our website for any illegal or fraudulent purpose
Copy, scrape, or extract data from our website using bots or automated tools
Impersonate VORA or any other person or brand
Transmit spam, viruses, or harmful content
Resell or commercially exploit any VORA product or content
Circumvent any security features on our website

10. AUTOMATED AGENTS / BOTS

If you use any automated software or AI agent to access our website:

It must clearly identify itself in all requests
It must not mimic human behavior or bypass CAPTCHAs
It must stop accessing our site if we request it to do so

11. REVIEWS & FEEDBACK

If you submit a review or feedback:

You grant VORA permission to publish and use it for marketing purposes
You must be honest — fake or misleading reviews are not allowed
We may remove reviews that are offensive, false, or violate our policies

12. DISCLAIMER

Our website and products are provided "as is." VORA does not guarantee that the website will be error-free, uninterrupted, or completely secure. We are not liable for any losses arising from your use of our website or products.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by law, VORA will not be held liable for any indirect, incidental, or consequential damages — including loss of data, revenue, or profits — arising from the use of our website or products.

14. CHANGES TO THESE TERMS

We may update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes are posted means you accept the updated Terms.

15. GOVERNING LAW

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Bengaluru, Karnataka, India.

16. CONTACT US

For any questions about these Terms, please contact:

VORA Email: vora.official.884@gmail.com Phone: +91 9382589849 Address: Yelahanka New Town, Bangalore – 560064, India